iHerb Shipping to Italy: Delivery, VAT, and Customs Guide
Shopping on iHerb from Italy? This guide explains the available delivery options, VAT and customs treatment, carrier details, and important import cautions.
This guide was checked in 2026 using the official iHerb shipping reference for Italy. Shipping, tax, customs, carrier, and delivery terms may change, so verify the current conditions with iHerb and the relevant Italian or EU authorities before placing an order.
Delivery options for Italy
iHerb offers free delivery to Italy on orders over €40, although carrier and product exclusions may apply. Orders below €40 use Global Air with a €4 shipping fee.
Estimated delivery times are shown at checkout. Delivery may take longer because of regional air-freight delays, customs-clearance bottlenecks, or other unforeseen circumstances outside iHerb’s control. Orders are air-freighted directly to Europe from iHerb’s temperature-controlled, GMP/IOSS-certified warehouses in the United States.
VAT and customs in Italy
iHerb is registered for the Import One-Stop Shop (IOSS). For distance sales of imported goods valued at no more than €150, iHerb states that it collects, declares, and pays VAT to the tax authorities. VAT is included transparently in the displayed pricing.
Some couriers may impose order-limit or value caps to support automated customs clearance. Orders close to a tax-free limit can still be assessed duties and taxes if exchange-rate changes cause the customs value to differ between the order date and clearance date.
Before ordering, check with the Italian customs authority to confirm whether the products may be imported and whether any license or permit is required. For official guidance, consult the Agenzia delle Accise, Dogane e Monopoli or the EU Taxation and Customs Union portal.
The €3 customs duty from July 2026
From July 2026, a €3 customs duty applies to certain goods imported from outside the European Union in parcels valued under €150. The duty is part of new EU customs rules and is calculated per customs product category, not per iHerb product category.
- If several products belong to the same customs product category, only one €3 duty applies to that category.
- If products belong to different customs product categories, more than one €3 duty may apply.
- For example, three supplements in one customs category would incur one €3 duty, while supplements, skincare, and pet products in three different categories could incur up to €9 in total.
iHerb states that, when an order exceeds €10, applicable customs duties are reimbursed through a discretionary discount at checkout. Customs duties may still be displayed for transparency. In rare cases, a duty may be applied unintentionally; contact iHerb customer service if that occurs.
Carriers and payment at delivery
Global Air
For Global Air shipments, duties, taxes, and import fees are pre-collected at checkout. iHerb states that no additional customer payment is required upon delivery.
GLS
For GLS shipments, duties, taxes, and fees are prepaid at checkout, with no further payment required at delivery. Shipping questions about GLS orders can be directed to GLS Customer Service or emailed to .
HR Parcel
For HR Parcel shipments, duties, taxes, and fees are prepaid at checkout, and no further payment is required on delivery. For shipping questions, use HR Parcel Customer Service. Parcels can be tracked through HR Parcel tracking.
Tracking and import checks
Carrier-specific tracking availability and instructions depend on the shipping method selected at checkout. Keep your order details and any carrier notifications available if customs or delivery questions arise. iHerb recommends checking Italian import rules yourself because prohibited-product lists and documentation requirements can change.
Product restrictions
iHerb works to block prohibited products, but government regulations may change frequently. Confirm that each product is permitted for import into Italy and check whether additional licenses, permits, or documentation are needed. iHerb’s Terms of Use may also apply.
iHerb promocodes for Italy
iHerb promocodes may reduce the order price, subject to the current code conditions, eligible products, account requirements, and other restrictions shown at the time of use. See the current iHerb promocodes for Italy before checkout.
If you plan to place an order on iHerb, check the active promo code before paying.
Before placing an order
- Confirm that the products are permitted for import into Italy.
- Review the shipping method, order value, delivery estimate, and any applicable exclusions at checkout.
- Check how VAT, duties, and import fees are displayed for the selected carrier.
- Keep carrier and order information for tracking or customer-service requests.
- Recheck current requirements with iHerb, Italian customs, or the relevant EU authority because rules and operational terms may change.
For the retailer’s current shipping details, consult Official iHerb shipping information.
Check current iHerb shipping options for Italy
The official iHerb shipping page for Italy was checked as the factual source on August 29, 2026. iHerb