iHerb Shipping to China: Customs, Limits, and Delivery Guide
Ordering from iHerb to China requires attention to customs procedures, declared value, identification details, and product restrictions. This guide summarizes the shipping information checked in 2026.
This guide covers the key iHerb shipping conditions for customers in China. The information was checked in 2026 and is intended as general shopping information, not legal, customs, or medical advice. Customs requirements, taxes, carrier procedures, and delivery terms may change, so verify current conditions with iHerb and the relevant Chinese authorities before placing an order.
Customs and order limits
For Personal Express Clearance (PCR), the total declared value may not exceed RMB 2,000 per order under the Customs Laws of the People’s Republic of China. iHerb also lists a carrier-specific order limit for SF Express of a maximum value of US$260 and a maximum weight of 20 lb (9.07 kg).
China Customs calculates duties and taxes. Orders close to the tax-free limit may still be assessed duties and taxes because exchange rates can change between the order date and customs clearance. Check with the local customs office to confirm whether the products you plan to import require additional licenses or permits.
All iHerb products are registered with Chinese Customs for duty calculation. Newly added products may not be available for purchase until registration is complete.
Delivery to China
SF Express
| Carrier | Order limit | Taxes and duties | Tracking |
|---|---|---|---|
| SF Express | Maximum US$260 and 20 lb (9.07 kg) | Duties, taxes, and import fees are pre-collected | Full tracking |
Use a complete and accurate shipping address, phone number, and email address. The shipping address should be written in Chinese characters rather than English; otherwise, the order may be delayed, and iHerb states that it will not be responsible for that delay.
SF Express customer service is listed at and 95338. Its stated operating hours are Monday through Sunday, 9:00–21:00.
Identification and customs clearance
Customers must submit identification information to iHerb for customs-clearance purposes. Provide correct identification and contact information when ordering. China Customs or the carrier may request photo ID copies by contacting the phone number or email address on the order.
iHerb respects decisions made by Chinese Customs and states that it is not liable for packages held or confiscated by customs. Placing several orders within a short period may also cause customs-clearance or order-release delays.
Product restrictions
Chinese import rules prohibit several substances listed in the shipping reference, including:
- Red sorghum
- Raw flaxseed
- Raw seeds
- Aloe, except aloe vera
- Raw beans
- Products containing hemp or meat, such as jerky
Pet products may be held by China Customs. Customs inspection can delay clearance when an order includes restricted or potentially restricted products. Check current import rules before ordering, as iHerb’s site screening does not replace a customs authority’s decision.
iHerb promocodes for China
iHerb promocodes may reduce the order price, subject to the current promotion’s terms, product eligibility, and other conditions. See current iHerb promocodes for China before checkout.
If you plan to place an order on iHerb, check the active promo code before paying.
Refunds and support
For an order problem, consult iHerb’s Refund Policy or its Refunds and Returns FAQ. For further questions, use iHerb customer service. The shipping reference also lists Facebook, Sina Weibo, iHerb购物网, and WeChat “iHerbCom” as channels for simple questions, messages, or following iHerb.
For the official shipping reference, see official iHerb shipping information. Conditions can change, so confirm the latest limits, documentation requirements, taxes, restrictions, and available delivery options before paying.
Check iHerb shipping options for China
Factual details were checked against the official iHerb shipping page on August 30, 2026. iHerb