iHerb Shipping to Australia: Taxes, Limits, Carriers, and Restrictions
Planning an iHerb order to Australia? This guide explains the available delivery services, GST, customs considerations, order limits, and products that may be restricted.
This guide explains the iHerb shipping information available for Australia. The information was checked in 2026. Customs, tax, carrier, and delivery terms may change, so verify current conditions with iHerb and the relevant Australian authorities before placing an order.
Taxes and customs in Australia
Australia applies a 10% goods and services tax (GST) to imported goods. According to the shipping reference, this rule took effect on July 1, 2018, and covers the retail price of imported items valued at AU$1,000 or less.
Orders close to a tax-free or customs threshold may be assessed duties and taxes because exchange rates can change between the order date and customs clearance. Import taxes, customs duties, and brokerage or handling fees are separate from the shipping charge and may be billed directly by the selected carrier.
For information about customs and import duties, consult the Australian Government, Department of Immigration and Border Protection. You should also confirm whether a product can be imported and whether any license or permit is required.
Delivery methods and order limits
iHerb orders are shipped internationally by air freight from iHerb warehouses. The estimated delivery window generally reflects standard deliveries, but air-freight delays, customs holds, and other circumstances outside iHerb’s control can extend transit time.
| Service | Tracking | Maximum order | Address limitation |
|---|---|---|---|
| Global Air Delivery with Tracking | Full tracking | US$220 and up to 10 lb (4.5 kg) | No PO Box or Parcel Locker |
| Australia Post | Full tracking | US$220 and up to 10 lb (4.5 kg) | No PO Box or Parcel Locker restriction stated for this listed service |
| FedEx | Full tracking | US$600 and up to 150 lb (68 kg) | No PO Box |
| DHL Express | Full tracking | US$600 and up to 150 lb (68 kg) | No PO Box |
When Global Air Delivery with Tracking is selected, iHerb automatically chooses the quickest, most cost-effective available carrier. The reference identifies Australia Post and Aramex as carriers available through this service.
Shipping cost and possible extra charges
The shipping reference lists free shipping on orders over AU$80 for a limited time. Availability and promotional terms can change at checkout.
Even when shipping is free, customs duties, GST, and carrier brokerage or handling charges may still apply. These amounts are not included in the shipping fee and may be collected separately by the carrier.
iHerb promocodes for Australia
iHerb promocodes may reduce the order price when the current eligibility rules and promotion terms are met. See the current iHerb promocodes for Australia before checkout; offers, exclusions, and availability can change.
If you plan to place an order on iHerb, check the active promo code before paying.
Products that may be restricted
iHerb states that it works to block products prohibited by Australian customs, but import rules still apply to the purchaser. The shipping reference identifies the following substances as not allowed to be imported into Australia:
- Supplements containing hemp oil, egg yolks, dairy, MSM, DHEA, bee pollen, bee pollen powder, banana, Hoodia, Kava, Camu Camu powder, or Cordyceps powder.
- Products containing hormones such as Pregnenolone, HGH, or 7-Keto.
- Some products containing enzymes.
An import permit may be required for dried beans, lentils, pet products, and rice. Products in powdered form may cause customs to quarantine an order or assess additional fees.
Carrier information
- Australia Post: email support is listed in the shipping reference; Australia Post is also identified as accepting PO Box and Parcel Locker deliveries where applicable.
- FedEx: the listed call-center number is 13.26.10.
- DHL Express: shipping customer service is listed at 131406, with a separate DHL contact page for customs clearance.
Carrier contact details and service conditions may change. Use the carrier’s current Australian contact information if you need help with a specific shipment.
Before you order
- Check whether each product is permitted for import into Australia and whether a permit is required.
- Review the selected service’s order-value, weight, tracking, and address limits.
- Allow for possible GST, customs duties, brokerage, or handling charges.
- Remember that estimated delivery windows are not guarantees and can be extended by customs or air-freight delays.
- Verify the latest conditions with iHerb, the carrier, and Australian customs or biosecurity authorities.
For the market’s current checkout options and shipping availability, consult iHerb Australia. This article provides general shopping information, not legal, customs, tax, or medical advice.
Check iHerb Australia shipping options
Factual details were checked against the official iHerb shipping page on August 28, 2026. iHerb